Call centres in the Philippines deal primarily with English speaking client companies.  Whether these client companies are in the US, UK or Australia makes no difference.  Call centres in the Philippines can function equally well with consumers in any English speaking country with only slight modifications and training in their English language training.   Call [...]

Call centres in the Philippines take are just as beneficial for UK and Australian companies as for the US companies who are their primary customers.  Yes, there are some differences in the English language spoken in the UK vs. the US but for all intents and purposes, the English is the same.   UK and [...]

With more countries opening up their shores for outsourcing, the competition in this industry has increased. Africa, China and other Asian countries are also now seeing the potential of the call centre industry. Although the competitiveness in the call centre industry has risen, it is good to know that call centres in the Philippines remain [...]

10 years ago you could have counted the number of call centres in the Philippines on one hand. Today, this looks a little bit different. Latest stats show that the number of call centres in the Philippines has surpassed 600 and is expected to reach more than 800 within the next two years. For people [...]

If you are looking to offshore outsource your call centre requirements then the Philippines is most defiantly a great place to start your search. The country is home to an abundance of highly experienced and cost efficient offshore call centres. The problem of finding call centres does virtually not exist. The problem that you might [...]